University of Pikeville

Armington Learning Center
Ground Floor IT Suite

Helpdesk Hours:
Monday-Friday 8 a.m. to 5 p.m.
(606) 218-5300
Email: helpdesk@upike.edu

Information and Technology Services

蝴蝶直播鈥檚 Department of Information and Technology (IT) Services supports the university by providing and facilitating quality computing, networking and information services for the students, faculty and staff in support of instructional, research, administrative, economic development and community service needs, while providing an atmosphere that encourages access to knowledge and the sharing of information.

蝴蝶直播 networking services include wireless internet, which is available in all academic buildings, residence halls, Allara Library, and faculty and staff offices.

group photo of IT staff
2023 Information Technology Staff



University User Guides

蝴蝶直播鈥檚 IT Services provides email service to students, faculty and staff.

蝴蝶直播 email can be directly accessed at . To log in, users will need their 蝴蝶直播 email address and password.

Kentucky College of Osteopathic Medicine alumni may log in to the alumni email system using the same procedure.

蝴蝶直播 students, faculty and staff manage their user accounts, change passwords and unlock accounts through the myPassword service:

蝴蝶直播 IT Services network allows students to set up five devices on 蝴蝶直播 wireless internet including, but not limited to, game consoles, AppleTV and smart televisions.

To begin the setup process, please visit:


Technology Access Facilities

蝴蝶直播 IT Services supports facilities across campus that offer open access computing and classroom instruction.

Allara Library is located on upper campus and provides computer and network access for students and the public.

A computer lab is located on the first floor of the Allara Library. It features the latest Dell and Apple computers, which utilize the latest operating system features and software. Access to email, network printing and wireless internet are also available in this lab.

Additionally, this lab features access to Adobe Creative Cloud and SPSS for students needing to complete class work.

Visit Allara Library Services page for lab hours.

蝴蝶直播鈥檚 Center for Student Success manages a lab of five Dell and five Apple computers featuring the latest software.

The lab hours are Monday – Friday, 8:00 a.m. to 8:00 p.m.

Contact Student Success at (606) 218-5966 for more information.

The 蝴蝶直播 student lounge, located in the breezeway of Wickham Hall, features three Windows PCs for students use.

Contact Luke Kopp at LukeKopp@upike.edu for more information.


Frequently Asked Questions

The 蝴蝶直播 IT Services Help Desk is open Monday – Friday, 8:00 a.m. to 5:00 p.m. in Armington Learning Center – Ground Floor.

Submit Help Desk requests to or call (606) 218-5300.

Canvas support is provided by Canvas/Instructure. You can contact Canvas for help on your Canvas login page.

If you experience issues logging into Canvas, check your 蝴蝶直播 username at

Campus students, faculty and staff can manage their 蝴蝶直播 user account at

Students can connect their gaming console to 蝴蝶直播 wireless internet at